Thousands of products readily available for to sell
Providing retailers with a seamless mobile experience and support system in competitive markets
In competitive markets like this one experience comes first. Retailers needed to know they can manage their business on the go. When they need to place an order or get answers to their questions they can do it right there and then.
This is why we put a lot of consideration in the mobile experience and the support system (messaging, ticketing and returns).
Streamlining returns management with user flows
Establishing a scalable design system for a cohesive retailer and vendor experience
To streamline the development process and create a visual coherent language we established a design system that could scale for both the retailer and the vendor experience.
Even though both experiences have unique design elements such as their navigation schema, layouts and appearance, they feel cohesive and part of the same brand.